I have various customers I know personally, before using whmcs RC & LB Tools v2 module, I used to simply register domain and pay for customer and whenever I receive actually payment from customer, I marks it paid.
But now I am confused as I am facing following issues:
1. Say, I have domain which was registered through reseller panel interface, but customer has not yet paid for it so I left invoice pending. Now I imported it in whmcs.
WHMCS is showing it as paid and no invoice pending for it but in real in reseller panel interface, its yet to be paid by customer. I left it pending so that I can mark it paid whenver I actually get payment from customer.
2. Another domain, which was imported earlier, had to be renewed recently, so again as customer had not paid, I renewed it through "reseller panel" and then left invoice pending. But in WHMCS, it is showing as pending invoice and expired.
Please clarify my doubts.. hopefully I have explained properly. Please feel free to ask if anything else is required here.
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Dealing with domains registered but pending invoice in reseller club panel
1 year 6 months ago #685