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TOPIC: Importing tool for TLD's prices isn't working

Importing tool for TLD's prices isn't working 3 years 8 months ago #280

Dear community, and dear team at Reseller Club:

At first, many thanks for your products. I'm trying to import my TLD's prices, in RC &LB Tools->"Import TLD's & Prices" ->selecting the respective TLD, but when I go to Setup->Products/Services->Domain Pricing, and I can see that the TLDs imported are only listed in the grid, but when I click on "open pricing" link, the grid with the prices for that TLD is not correctly formed: it is in zeros. If It had a previous value, it changes per year in 0.01 penny of the respective currency (!!??).

How can we correct this behavior of the tool?

Many thanks, and best regards.
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Importing tool for TLD's prices isn't working 3 years 8 months ago #281

  • Marco
  • Marco's Avatar
  • OFFLINE
  • Karma: 15
Hi,

What is your default selling currency in your reseller account?
What is your default selling currency in WHMCS?
Do you have more than 1 currency configured in WHMCS?

Regards,
Marco
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The following user(s) said Thank You: soporte@clickpanda.es

Importing tool for TLD's prices isn't working 3 years 8 months ago #283

Dear Marco,

Great support, and as we've said several times, great product.

That solved it, because I deleted the SECOND currency in WHMCS, which was USD, and my main first currency in both LogicBoxes and WHMCS was COP (Colombian Pesos).

I don't understand why it got confused when I had two currencies at first, but after I deleted the second currency, it works smoothly now. I was able even to add again the USD, and re-import, and it also seems to work still. If I find something strange about this, I'll re-open this forum, many thanks.
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