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TOPIC: Domain Promo update's not running with WHMCS Cron

Domain Promo update's not running with WHMCS Cron 1 year 10 months ago #699

Unable to get the domain Promo's to update. all Crons are running and no error's are seen but Domain Promo updates are not happening.

is there a special Cron I need to run to do this like there is for updating the normal domain pricing?
From what I can see it should run as part of the whmcs cron right?
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Domain Promo update's not running with WHMCS Cron 1 year 10 months ago #700

  • Marco
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Hi,

This is correct, it runs with the daily cron but only if you have the option "Auto Promo Update" activated in the RC & LB Tools v2 Addon Configuration section "Miscellaneous".

Regards,
Marco
Last Edit: 1 year 10 months ago by Marco. Reason: typo
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Domain Promo update's not running with WHMCS Cron 1 year 10 months ago #701

Domain Promo Update is turned on.

The Cron job run's. But the Promo's are not updating.

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Domain Promo update's not running with WHMCS Cron 1 year 10 months ago #702

  • Marco
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Do you have at least one domain promo activated in Addons -> RC & LB Tools v2 -> "Manage Domain Promos" ?

Regards,
Marco
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Domain Promo update's not running with WHMCS Cron 1 year 10 months ago #703

there are a large number currently active. a bunch expired on New years day and the cron did not remove them, they were active untill i manually disabled them yesterday. then another expired last night and it was still there this morning.
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Domain Promo update's not running with WHMCS Cron 1 year 10 months ago #704

  • Marco
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I would suggest you to check the php error logs and then please open the ticket to provide the details.

Regards,
Marco
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