Terms of Service

Data Protection Policy

Rev 1.2 - 20/10/2025

We collect your personal information when you create an account with us and each time you place an order on our website.

Your Personal Data will be stored with your consent in our database in order to establish a business relationship between you and our Company to provide our services and issue legal invoices.

You can modify your Personal Data from the client area by accessing with your credentials at any time. However, certain information such as your Name, Last Name, Tax Identification Number and if applicable, the name of your Company, may not be modified once our systems have registered at least one economic transaction with a legally issued invoice. However, you have the right and obligation to rectify whether these data contain errors.

We do not store any information about the means of payment that are used to make the payment of Invoices. Credit / Debit card details never go through our systems and can not be stored at our end. When you make the payment of an invoice by credit / debit card, you will be redirected to the REDSYS payment gateway that we have contracted through our Bank, Banco Santander.

You have the right to revoke your consent to process your personal data at any time. Revoke your consent implies the closure of the account you have with us and will have an irreversible effect:

• All services and products you have with us in force will be terminated and eliminated without the possibility of recovery
• All your personal data will be removed from our systems without the possibility of recovery

However, the following data can not be deleted and will be saved for at least 6 years according to the Spanish Real Decreto of August 22, 1885 of the Commercial Code https://www.boe.es/buscar/pdf/1885/BOE-A-1885-6627-consolidado.pdf. These data will be eliminated once we have fulfilled our fiscal obligations:

• Economic transaction records made in our systems
• Proforma and final invoices
• Entries in our Bill Books

To exercise your right and revoke your consent for the processing of your data you need to open a support ticket with the department Data Protection / Protección de Datos and request the removal of your account by providing a copy of your personal identity documentation, duly scanned on both sides, in high definition and in .JPG format.

Note: Accounts without any associated service for more than 3 months will be removed from our system without prior notice and all associated personal data will be automatically deleted without the possibility of recovery.

I have signed up before 25th of May 2018, what should I do?
Signups prior 25th of May 2018 have given automatically consent to process personal data from 25th of May 2018. There is no need to explicitely confirm consent unless you modify your customer profile data in our client area.

With whom are my details shared?
We do not share your details with any other Company. Your Details are used exclusively for the business relationship between you and our Company.

Who is responsible for the treatment of my personal data?
The responsible person of processing your personal data in our company is the person exposed in the Legal Notice

Who will guarantee the protection of my personal data?
Informática Ferraro will be the guarantor in complying with the data protection regulations and will provide the necessary support assisting all customers through the support ticket system, department Data Protection / Protección de Datos.

Where are my personal details stored?
We store all data in a database which is part of the data processing system in a dedicated server, controlled and maintained by Informática Ferraro and located in the Frankfurt Data Center of velia.net Internetdienste GmbH Hessen-Homburg-Platz 1 D-63452 Hanau. Access to Personal Data is only possible through our authentication systems, secured and encrypted using SSL. Only you and our Company have direct access to this data.

What are my rights when I provide my data?
Access, Portability, Correction, Erasure, Restriction, Objection and Withdrawal of Consent. You can exercise the rights granted by the General Data Protection Regulation. In addition, you will also have the right to file a claim with the relevant local control authority, the Spanish Agency for Data Protection.

Signup Policy

Rev 1.3 - 18/11/2025

By creating an account, you agree to provide accurate and complete personal or business information, including your full legal name, surname, and the complete physical address where you conduct your business activities. Duplicate accounts are strictly prohibited – only one account per individual or company is allowed.

Requirements for Opening an Account

We reserve the right to approve or reject any signup at our sole discretion. To qualify, the following conditions must be met:

• Unique Accounts: Only one account per individual or company is permitted. Multiple accounts will be suspended.
• Complete and Accurate Information: All form fields are mandatory, including a valid phone number and full physical address (PO Boxes are not accepted).
• Personal Name Fields: First Name and Last Name fields must contain your real personal name – company names are not allowed in these fields.
• Valid Email Address: Use an active email tied to your WHMCS installation. Accepted formats include:
  • Email from your primary domain (e.g., user@yourdomain.com)
  • Email from a subdomain such as billing.yourdomain.com (e.g., user@billing.yourdomain.com)
  • Mail forwarder from your primary domain or subdomain
• Legitimate WHMCS License: Your WHMCS must be installed with a valid, active license that verifies correctly at https://www.whmcs.com/members/verifydomain.php.
• Live Production Environment Only: The WHMCS domain submitted during signup must be publicly accessible and operating in a live production environment. Developer, staging, localhost, or test installations are not accepted for initial signup.
• Business Activity: Your WHMCS domain is publicly accessible and the main activity of your business is reselling domains and services through any LogicBoxes registrar ResellerClub, NetEarthOne, Resell.biz, etc.
• No First Orders for Dev/Test Environments: Orders placed using a developer, staging, or test WHMCS installation will be rejected unless you have previously registered and been approved with a live production WHMCS domain.
• Direct Connection Required: Signup must be performed using your direct internet connection from your business location. We do not accept registrations via open proxies, anonymous proxies, VPNs, or dedicated servers.

Verification & Enforcement

We may request additional proof of domain ownership, business legitimacy, or identity. Failure to comply or any violation of these rules may result in immediate cancellation of pending orders, account closure without prior notice, and no refunds.

Automatic Account Closure

Accounts will be closed automatically if:

• No active products or services for more than 3 months
• Email address remains unverified for more than 3 months
• Any breach of our Terms of Service occurs

If you believe your account was closed in error, please contact support with appropriate documentation. We appreciate your cooperation in maintaining a trusted reseller community.

License Policy

Rev 1.6 - 22/02/2026

Any kind of software licenses from Resellerclub Mods are bound to the customer and/or company who purchased the rights of use. The use of a license is strictly limited to the customer or company who has acquired the rights of use.

Providing temporary licenses for testing or any other purposes to other users or companies is not allowed and is considered a violation of the EULA, leading to license suspension and account cancellation.

WHMCS License Compliance (No Piracy / No Nulled WHMCS)

Our licenses are granted only to customers and/or companies using a legitimate, validated, and active WHMCS license on the WHMCS installation where our software is installed.

Using our software on any unlicensed, pirated, “nulled”, cracked, or otherwise unauthorized WHMCS installation is strictly prohibited and constitutes a material breach of our Terms and EULA.

We reserve the right to request reasonable evidence of a legitimate WHMCS license and/or to perform technical checks to verify compliance. Any attempt to bypass or interfere with WHMCS licensing checks or our validation checks is prohibited.

Enforcement Process (Applies to New and Existing Licenses)

• Step 1 — Detection / Notice (Day 0): We will suspend the affected Resellerclub Mods license(s) (downloads/updates and/or license validation may be disabled) and notify you by email and/or ticket with instructions to become compliant.
• Step 2 — Grace Period (Up to 7 days): You have up to 7 days from our notice to regularize your WHMCS license and, if requested, provide proof of compliance.
• Step 3 — Final Notice (48 hours): If not resolved within the grace period, we will send a final notice granting 48 hours to comply.
• Step 4 — Termination: If still not resolved after the final notice period, we will terminate the affected license(s) and may close the account. Termination due to piracy/circumvention is final. No refunds will be provided.

New Orders / New Customers

For new orders or new accounts, if an unlicensed/pirated/nulled WHMCS installation is detected during onboarding or verification, we may reject or cancel the order and/or suspend the account until compliance is proven.

We reserve the right to lodge a complaint against the illegal use of WHMCS where applicable.

Terminated Licenses

Non-renewed and terminated licenses cannot be reinstated and will be removed/archived from our system within one year of the date of termination.

Free Licenses

Unused, unvalidated, and uninstalled licenses for free software two months after the activation date will be cancelled, revoked, and removed, and an email notice will be sent to the account email address.

Trial Licenses

Active customers can request a trial by opening a support ticket with the "Trial Request Department." Please note the following rules to get a trial license:

• You need to have an active account with us, with a seniority of at least 6 months and with at least one active commercial license in force.
• Only one trial for one product will be granted at a time.
• If a granted trial license has not been installed and validated, no further trials will be granted for any other products.
• Expired trials must be completely uninstalled if a commercial license is not acquired.

Owned Licenses

We stopped offering owned licenses on March 1st, 2018. For further details, please visit the announcement. Purchases and renewals for Support & Updates add-ons will remain available for all owned license holders.

Leased Licenses

Terminated and non-renewed licenses must be removed from the WHMCS system. It is mandatory to completely uninstall all the software for the license and eliminate any files or folders related to the software from the server and computer where it may have been initially downloaded.

Developer Licenses

Owned license holders are entitled to request a free developer license. To order a developer license, the following requirements must be met:

• You need to have an active Support & Updates add-on for the owned license. A developer license will be suspended if the add-on for Support & Updates has not been renewed.

Leased license holders are entitled to request a free developer license. To order a developer license, the following requirements must be met:

• You need to have your leased license active. A developer license will be suspended if the leased license has not been renewed.

Developer licenses are issued only for development and testing purposes. Developer licenses must be installed on a WHMCS developer environment that is not publicly accessible.

Unused Licenses

Licenses that have not been used or validated in the last 13 months will be automatically suspended for security reasons without prior notice. Unsuspension can be requested by opening a support ticket.

Transfer Licenses

Transfer of a leased license incurs an administrative cost of €5 each and is subject to the following requirements:

• License transfer requests require approval from both the losing and gaining customers.
• Both the losing and gaining customers must have an active account with at least one active service in force.
• Owned and free licenses cannot be transferred.
• The invoice for transferring licenses must be paid before the transfer.
• No refunds are granted on transferred licenses.
• A license transfer cannot be undone and would require a new transfer request in case of reversion.
• The gaining customer must be in compliance with our signup policy.

EULA

All licenses are bound to the EULA. Please read the EULA for further details.

Delivery Policy

Rev 1.2 - 29/12/2024

By default, all Orders are not processed instantly and verified manually upon receipt of payment.

• Orders are not activated automatically and reviewed manually. Activation time can take between 1 and 24 hours
• Orders with unverified email addresses are retained for a maximum of 2 days and will not be processed until the problem with email verification has been rectified
• New Orders pending payment will be retained for a maximum of 3 days and automatically deleted if not paid within the established time period
• All licences will be suspended immediately should a payment turn out to be fraudulent or if a payment dispute has been opened without contacting first our billing departement. Any fees incurred to unsuspend a license maybe additionally invoiced.

Billing Policy

Rev 1.1 - 29/12/2024

It is not possible to reinstate or reactivate cancelled and/or terminated service renewal invoices for licences and add-ons, so a new order must be placed for the cancelled and/or terminated service.

Customers and Companies outside the Canary Islands are VAT / IGIC exempt due to the special zone of the Canary Islands. All prices exposed in our Website at pricing-licensing.php are without taxes.

You can read more about the special tax regime at https://www.lowtax.net/lowtax/html/offon/spain/spncan.html.

For self-employed and Companies in the Canary Islands IGIC will be applied to the invoice.

Renewal Policy

Rev 1.0 - 23/05/2018

Our renewal policy does not force you to renew leased licences or addons. However, our system will send three invoice reminders on the first, third and sixth day after due date. If an invoice is not paid 24 hours after the seventh day from the due date, the service will be terminated and the invoice cancelled automatically.

From the Eighth day after the due date without having renewed a leased license, you are required to completely uninstall all the software for the license and eliminating completely any file and folder related with the Software from your server and computer.

Refund Policy

Rev 1.2 - 27/10/2025

We do generally not refund any purchased license except under circumstances stipulated in the Eula. To avoid a disagreement with this policy we strongly suggest the use of monthly leased licences before you buy annually licences.

• Refunds are only issued for software failures. Refunds are not issued for server failure/issues, lack of features or if your server does not meet the Software Requirements.
• Refunds are determined on individual circumstances and only issued once our technical staff determines that the software has a fault. In any case, refunds are not issued after 1 month from the purchase date even if the software has a fault.
• Installation and update services are not refunded
• Renewals are not refunded
• Credit balances on customer accounts will not be refunded

Mailing Policy

Rev 1.0 - 23/05/2018

All Customers are automatically subscribed to our announcements when registered. We send out regular announcements and news regarding our products and services such as new releases and important updates and features.

You may choose to stop receiving our announcements and marketing mailings. You can activate the option "Newsletter Opt-out" from our Client Area » My Profile.

Please keep in mind that you will still receive update and upgrade announcements for your active product licences.

Cookie Policy

Rev 1.0 - 23/05/2018

We use cookies to help provide you with a better, faster, and safer experience. Below we explain how we, our partners, and other third parties use these cookies.

What are cookies?
Cookies are small files that websites place on your computer as you browse the web. Like many websites, we use cookies to discover how people are using our services and to make them work better.

Why do we use Cookies?
We use Cookies to deliver, measure, and improve our services in various ways. These uses generally fall into one of the following categories:

Preferences

• To remember information about your browser and your preferences. For example, cookies help us remember your preferred language or country that you are in. We can then provide you with content in your preferred language without having to ask you each time you visit our Web. We can also customize content based on your country, such as showing special offers, or to withhold certain content based on applicable local laws



Web Analytics

• To help us improve and understand how people use our services. For example, cookies help us test different versions of our services to see which particular features or content users prefer. We might also optimize and improve your experience by using cookies to see how you interact with our services, such as when and how often you use them and what links you click on. We may use Google Analytics to assist us with this. Learn more about the cookies you may encounter through our use of Google Analytics



Advertising

• To help us deliver offers, measure their performance, and make them more relevant to you based on criteria like your activity on our website and visits to our partners websites



What are my privacy options?

• You can modify your settings in most web browsers to accept or deny all cookies, or to request your permission each time a site attempts to set a cookie. Although cookies are not required for some parts of our services. However our webiste may not work properly if you disable cookies entirely.

Affiliation System Policy

Rev 1.2 - 29/12/2024

As of 29/12/2024 the affiliation policy and terms of affiliation established on 10 April 2019 are officially revoked. All accounts will be closed and deleted on 31 January 2025.

End User License Agreement

Effective date: 17/02/2026
Version: 2.0
Licensor: Informatica Ferraro (“Informatica Ferraro”, “we”, “us”, “our”)
Licensee: You (“you”, “your”)

IMPORTANT — READ CAREFULLY
By downloading, installing, copying, accessing, updating, or otherwise using the Software, you agree to be bound by this Agreement, including the Warranty Disclaimer, Limitation of Liability, and Termination provisions. Initiating an installation or update of the Software (including via our AutoInstall/AutoUpdate features) constitutes acceptance of this Agreement. If you do not agree, do not use the Software.

1) Definitions

• “Software” means the Informatica Ferraro software product(s), including modules, add-ons, scripts, related components, updates, and documentation.
• “License Key” means any key/token used to activate or validate the Software.
• “Authorized Domain” means the domain name or hostname bound to your license as recorded in our licensing system.
• “Order” means your purchase/plan terms (license type, duration, support/updates, add-ons).
• “WHMCS Instance” means a single WHMCS installation (same codebase and same database).
• “Client Area Domain” means an additional domain name used to present the client-facing WHMCS interface of the same WHMCS Instance, where permitted by an add-on.
• “System Compatibility Data” means the limited technical data listed in Section 12 (PHP version, ionCube Loader version, WHMCS version, and versions of our modules/add-ons).
• “Third-Party Software” means any software not owned by us, including open-source components.

2) License Grant

Subject to (a) your payment of all applicable fees, (b) any applicable Order terms, and (c) your compliance with this Agreement, Informatica Ferraro grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Software solely for your internal business purposes on the Authorized Domain and only within the scope permitted by your Order and this Agreement.

The Software is licensed, not sold. All rights not expressly granted are reserved by Informatica Ferraro.

3) License Scope and Domain Rules

1. One Authorized Domain. Unless your Order states otherwise, the Software is licensed for operation on one (1) Authorized Domain.
2. Single entity use. Only one legal entity may use the Software for its intended purpose under a single license, unless otherwise agreed in writing.
3. No circumvention. You may not modify, disable, or bypass any licensing/validation/control features.
4. Domain changes. Domain changes may be permitted subject to our then-current policies and verification requirements.

4) Multi-Domain Licensing (Client Area Domains Add-on)

1. Purpose. If you purchase the Multi-Domain Licensing add-on (the “MDL Add-on”), you may use the Software with up to five (5) additional domain names (each a “Client Area Domain”) that point to the same WHMCS Instance licensed on the Authorized Domain.
2. Permitted use (strict requirements). The MDL Add-on permits this scenario only when all of the following are true:
   • Single WHMCS Instance. All Client Area Domains and the Authorized Domain resolve to and serve the same WHMCS installation (same codebase and same database), not separate deployments.
   • Same server / same IP. The Authorized Domain and all Client Area Domains resolve to the same server and the same public IP address, except as explicitly permitted under the Cloud Licensing Add-on in Section 5.
   • Same customer entity. The WHMCS Instance and all Client Area Domains are operated by the same legal entity (multiple brands/trade names are allowed).
   • Client-area domains only. Client Area Domains are for presenting the client-facing WHMCS interface under multiple brand domains and do not permit running separate WHMCS installations, separate databases, or separate environments.
   • Maximum limit. Up to five (5) Client Area Domains are allowed per Software license when the MDL Add-on is active, unless your Order specifies a different limit.
3. Examples.
   Permitted: one WHMCS installation on backend.example.net (Authorized Domain) and client areas accessible as domain.com, domain1.com, domain2.com, domain3.com — all mapping to the same WHMCS Instance.
   Not permitted: using one license across multiple separate WHMCS installations (even if operated by the same company), or across multiple independent environments.
4. Registration and verification. You must list/register Client Area Domains in your customer account (or provide them to us for registration) and keep them accurate. We may request reasonable proof that requirements are met (e.g., DNS verification, HTTP verification, server/origin confirmation).
5. Restrictions. The MDL Add-on does not permit:
   • Use across multiple WHMCS Instances, codebases, or databases;
   • Use by multiple unrelated legal entities under one license;
   • Resale/hosting/“license sharing” to third parties;
   • Any attempt to bypass licensing checks or hide separate deployments behind redirects/proxies.
6. Breach and remediation. If we determine the MDL Add-on requirements are not met, we may require you to correct the configuration, purchase additional licenses, and/or suspend or terminate according to this Agreement.

Bridge clarification (Cloud Add-on). Where the Cloud Licensing Add-on (Section 5) is enabled, the “same IP” requirement above is satisfied when all Client Area Domains map to the same WHMCS Instance and the same validated origin, even if proxy/CDN egress IPs vary or change.

5) Cloud Licensing Add-on (Multi-IP / Dynamic IP Environments)

1. Purpose. The Cloud Licensing Add-on (the “Cloud Add-on”) supports legitimate deployments where the Authorized Domain may resolve to multiple IP addresses and/or IPs may change, including IPv4/IPv6 dual-stack, high availability, load balancers, and reverse proxy/CDN services (including Cloudflare).
2. Eligibility and cost. The Cloud Add-on is provided at no additional cost, but only while you maintain either:
   • an active leased license, or
   • an active owned license together with an active Support & Updates entitlement (support/updates add-on),
   as reflected in your Order and our licensing records. If the qualifying entitlement is not active, Cloud Add-on eligibility ends.
3. Manual approval required. The Cloud Add-on is not enabled automatically. It must be requested and will be granted only if justified, at our sole discretion. We may require reasonable technical information to evaluate eligibility (DNS records, hosting architecture, reverse proxy/CDN configuration, origin details, verification file, etc.).
4. Permitted use. When enabled, the Cloud Add-on allows the Software license to be associated with multiple IP addresses for the same Authorized Domain/WHMCS deployment, including:
   • multiple A/AAAA records (IPv4/IPv6),
   • proxy/CDN egress IPs (where applicable),
   • dynamically changing IPs in cloud environments,
   provided that the Software is still used with one WHMCS Instance, operated by the same Licensee, and otherwise within the scope of the license.
5. Limits and controls. We may impose technical limits (e.g., maximum number of IPs or validation methods) to prevent abuse and protect service integrity, and may adjust these limits over time.
6. Restrictions. The Cloud Add-on does not permit:
   • use across multiple WHMCS Instances, codebases, or databases;
   • use by multiple unrelated entities under one license;
   • using proxies/CDNs to mask separate installations or unauthorized deployments;
   • bypassing or tampering with licensing controls.
7. Suspension or removal. We may suspend or revoke the Cloud Add-on (and/or the license) if eligibility ends, justification becomes inaccurate, or misuse/circumvention is detected. We may suspend immediately to prevent ongoing abuse.
8. Changes in hosting configuration. You are responsible for keeping licensing details accurate and notifying us of material infrastructure changes to avoid validation interruptions.

6) Restrictions (General)

You agree you will not, and will not permit others to:

1. Reverse engineer, decompile, or disassemble the Software except to the extent mandatory law allows despite this restriction.
2. Remove, alter, or obscure any proprietary notices.
3. Distribute, sell, sublicense, rent, lease, lend, publish, or otherwise make the Software available to third parties, except as expressly permitted in writing.
4. Create derivative works or modify the Software except via documented configuration/extension points, unless expressly permitted in writing.

Sharing any source code or non-public portions of the Software with any individual or entity is prohibited except where explicitly authorized in writing.

7) Proprietary Rights

All title and intellectual property rights in and to the Software (including all copies and derivative works) are owned by Informatica Ferraro or its licensors. The Software is protected by copyright and international treaty provisions.

8) Updates, Versions, and Compatibility

1. We may provide updates, patches, and new versions.
2. The Software may depend on third-party products/platforms (e.g., WHMCS, PHP, database engines) that can change over time.
3. Upgrading to a newer version may be subject to additional terms or an updated Agreement. If you upgrade, the updated terms govern that version.

9) AutoInstall and AutoUpdate via Core Add-on

1. Core functionality. Informatica Ferraro may provide a separate “core” add-on and related services that enable automatic installation and automatic updates of the Software (the “AutoInstall/AutoUpdate Feature”). This feature may download, install, replace, or modify files necessary to install or update the Software, and may perform related checks required for compatibility, licensing, or integrity.
2. Acceptance by use. Initiating an installation or update—whether by clicking an Install or Update button, enabling automatic updates, or otherwise using the AutoInstall/AutoUpdate Feature—constitutes your confirmation that you have read and accepted this Agreement (including any updated version presented or linked at the time of the action). If you do not agree, you must not proceed with installation or updates.
3. Version-specific terms. Updates may be subject to revised Agreement terms. Where a new version is accompanied by an updated EULA, continuing with installation or update indicates acceptance of the updated EULA for that version.
4. Your responsibility. You are responsible for ensuring you have appropriate backups and a tested rollback strategy prior to using AutoInstall/AutoUpdate, and for verifying compatibility with your environment (including WHMCS, PHP, database, and third-party components).
5. No guarantee of uninterrupted operation. While we aim to provide reliable updates, installation and update operations may require downtime, may depend on third-party systems, and may fail due to environmental factors outside our control.

10) Support (If Purchased)

Support, maintenance, and update eligibility (if any) are governed by your Order and any applicable support terms. Unless explicitly purchased, support is provided without guaranteed response times.

11) License Validation and Suspension

1. The Software may perform local and/or remote validation to confirm license status, domain(s), and eligibility for updates/support.
2. If we reasonably believe you are in breach (non-payment, license sharing, bypassing validation, unauthorized scope), we may suspend validation, updates, or functionality until resolved, and/or terminate under Section 18.

12) System Compatibility Data (Limited Collection)

1. What we collect (strictly limited). To validate licensing and ensure system compatibility, the Software and/or our licensing services may collect and transmit only the following technical information:
   • PHP version
   • ionCube Loader version
   • WHMCS version
   • Versions of Informatica Ferraro modules/add-ons installed
2. What we do not collect. We do not collect or track:
   • website content, database contents, client/customer personal data, invoices, tickets, emails, or credentials
   • browsing behavior, analytics identifiers, or marketing tracking data
   • files unrelated to our Software
   • server-wide inventory beyond the items listed in Section 12.1
3. Purpose limitation. The limited technical information above is used solely for:
   • compatibility checks and support diagnostics
   • determining update eligibility and safe update paths
   • license validation and fraud prevention related to our Software
4. No sale or marketing use. We do not sell this information and do not use it for advertising or marketing profiling.
5. Security and retention. We take reasonable measures to protect transmitted information. We retain it only as long as reasonably necessary for the purposes stated above (including maintaining license integrity and compatibility history), unless longer retention is required by law.
6. Disabling or blocking. Blocking license/compatibility communication may limit functionality, updates, or support, and may cause the Software to fail validation or operate in a restricted mode, as permitted by your license and Order.

13) Data Protection and Security

Where the Software processes personal data, each party agrees to comply with applicable data protection laws (including GDPR where applicable). You are responsible for lawful use and required notices/consents to your users/customers. Additional terms (e.g., a Data Protection Policy or DPA) may apply as referenced in your Terms of Service and related policies.

14) Third-Party Software

The Software may include or interact with Third-Party Software subject to separate terms. Third-Party Software is provided by its authors and may be governed by additional licenses and notices.

15) Export Control and Sanctions

You may not export, re-export, or use the Software in violation of applicable export controls, sanctions laws, or regulations.

16) Warranty Disclaimer

To the maximum extent permitted by law, the Software is provided “AS IS” and “AS AVAILABLE.” Informatica Ferraro disclaims all warranties, express, implied, or statutory, including merchantability, fitness for a particular purpose, non-infringement, and that operation will be uninterrupted or error-free.

You are responsible for proper configuration, maintenance, and backups. You must thoroughly test with non-critical data before relying on the Software in production.

17) Limitation of Liability

1. To the maximum extent permitted by law, Informatica Ferraro will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, business, goodwill, or savings, even if advised of the possibility.
2. Informatica Ferraro’s total aggregate liability arising out of or relating to the Software will not exceed the amount you paid for the Software in the 12 months preceding the event giving rise to the claim, unless mandatory law requires otherwise.

Some jurisdictions do not allow certain limitations, so these limits may not fully apply to you.

18) Termination

Without prejudice to any other rights, Informatica Ferraro may terminate this Agreement if you fail to comply with its terms. Upon termination, you must stop using the Software and destroy all copies in your possession or control. Informatica Ferraro may suspend or deactivate your use of the Software with or without notice where permitted by law.

Sections that by their nature should survive will survive termination (including ownership, disclaimers, limitation of liability, governing law).

19) Submissions and Feedback

If you transmit to Informatica Ferraro any feedback, suggestions, ideas, concepts, or techniques for new or improved products/services, you agree such submissions are non-confidential and you grant Informatica Ferraro a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, distribute, and otherwise exploit them without restriction.

20) Distribution and Backups

1. Distribution of the registered/commercial version of the Software is strictly prohibited unless expressly permitted in writing.
2. You may make copies for backup purposes only, provided all backup copies remain exact copies of the original and retain all notices.

21) Refund Policy

Unless required by mandatory law, refunds are issued only for software failure where:

• the Software has a reproducible defect that prevents operation in a supported environment, and
• you provide reasonable information/logs to allow diagnosis, and
• the request is made within 30 days of purchase.

No refunds are provided for server/provider failures, misconfiguration, unsupported environments, lack of features, third-party software issues, or change of mind. Installation/customization fees are non-refundable. Refunds are not available after 30 days from purchase date.

22) Governing Law and Jurisdiction

This Agreement is governed by the laws of Spain / Canary Islands, excluding conflict of law rules. The courts of San Bartolome de Tirajana, Spain will have exclusive jurisdiction, unless mandatory consumer laws provide otherwise.

23) Entire Agreement and Changes

This Agreement and the Order form the entire agreement between you and Informatica Ferraro regarding the Software and supersede prior agreements/EULAs on the same subject. We may update this Agreement for new versions or renewals; updated terms apply upon renewal, update, or continued use where permitted by law.

24) Contact

Informatica Ferraro
https://www.resellerclub-mods.com/whmcs/legal-notice.php

Authoritative Source / Legal Notice:
To avoid inconsistencies between downloadable archives and our website, the authoritative legal notice and responsible party information is published at: https://www.resellerclub-mods.com/whmcs/legal-notice.php