My Order for a licence shows as FRAUD

Any product order is checked against your personal data and your IP address using maxmind's fraud prevention system. If your order was made from a proxy server, or your postal address and country doesnt match the IP location, then the order is marked automatically as FRAUD independent if trial or paid order.

FRAUD orders are deleted inmediately. You can place a new order but should first assure that:

  • you do not use any kind of proxy server or vpn connections. Use your direct internet connection
  • your profile contains your real personal details including address and country

Additionally you can open a support ticket to get the issue manually resolved

  • 40 Users Found This Useful
Was this answer helpful?

Related Articles

Can I update my Trial Licence to any Licence type?

No, Trial Licences are unique for each customer and cannot be upgraded. If you like the product,...

Can I reissue a License?

Yes, any license but trial and developer can be reissued. Login into our client area and click...

How many times you make remote Licence validation checks?

Comercial mods makes each 3 days a remote validation check and free mods each 7 days. Once...

How can I cancel my leased licence?

Login into your client area and click the “My Products / Services” link from the client menu....

Can I update from a leased licence to an owned at any time?

[Obsolete] Yes you can! Raise a support ticket and we will make the necessary changes from leased...